Refund Policy

Last Updated: February 3, 2025

1. Overview

This policy outlines our procedures and conditions for refunds related to our WhatsApp bot services.

2. Eligibility for Refunds

Refunds may be considered in the following circumstances:

  • Service unavailability exceeding 24 hours
  • Technical issues preventing service access
  • Billing errors

3. Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind
  • Misuse of the service
  • Violation of Terms of Service
  • Partial usage of service period

4. Refund Process

To request a refund:

  1. Contact our support team
  2. Provide your account details
  3. Explain the reason for the refund request

We will review each request individually and respond within 5 business days.

5. Refund Method

Refunds will be processed to the original payment method used for the purchase.

6. Cancellation Policy

  • You may cancel your subscription at any time
  • Cancellation will take effect at the end of the current billing period
  • No partial refunds for unused periods

7. Changes to Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting.